Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.
GENERAL QUESTIONS | ORDER QUESTIONS
GENERAL QUESTIONS
- Where are you located?
- We are conveniently located at 25 West Winter Street, Delaware, OH 43015. We are directly beside Gibson the Florist. We also have a coffee shop (Choffey's Coffee) and a local brew pub (Staas Brewing) very close by. Location, location, location!
- Where do I park?
- There is on the street parking if you are a great parallel parker. If you do not trust those skills, there is a metered lot directly behind our shop.
- What are your hours?
- We are closed on Mondays.
- Tuesday - Saturday 10:00am - 6:00pm
- Sunday 1:00pm - 5:00pm
- How do I contact you?
- Visit our Contact Us page
ORDER QUESTIONS
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If I find a book on your site, does that mean it's currently in stock at your store?
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Not necessarily. If your order is time sensitive, please call us to confirm availability.
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I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
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No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
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When will I get my shipped book(s)?
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For in stock orders we strive to ship them within 3 business day and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
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What if I need to return something?
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Please review our return policies and contact us with any further questions.
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What forms of payment do you accept?
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We accept credit cards (Visa, MasterCard, Discover and American Express), and if you're picking up in store, you may pay with cash.
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How can I check the status of my order?
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Log in, select 'My Account' and a list of all orders and their current status is provided.
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