Help

Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.

GENERAL QUESTIONS | ORDER QUESTIONS

GENERAL QUESTIONS

  1. Where are you located?
    • We are conveniently located at 25 West Winter Street, Delaware, OH 43015.  We are directly beside Gibson the Florist.  We also have a coffee shop (Choffey's Coffee) and a local brew pub (Staas Brewing) very close by.  Location, location, location!
  2. Where do I park?
    • There is on the street parking if you are a great parallel parker.  If you do not trust those skills, there is a metered lot directly behind our shop.
  3. What are your hours?
    • We are closed on Mondays.  
    • Tuesday - Saturday 10:00am - 6:00pm
    • Sunday 1:00pm - 5:00pm
  4. How do I contact you?

ORDER QUESTIONS

  1. If I find a book on your site, does that mean it's currently in stock at your store?

    • Not necessarily. If your order is time sensitive, please call us to confirm availability.
  2. I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?

    • No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
  3. When will I get my shipped book(s)?

    • For in stock orders we strive to ship them within 3 business day and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.  
  4. What if I need to return something?

    • Please review our return policies and contact us with any further questions.
  5. What forms of payment do you accept?

    • We accept credit cards (Visa, MasterCard, Discover and American Express), and if you're picking up in store, you may pay with cash.
  6. How can I check the status of my order?

    • ​​​​​​​Log in, select 'My Account' and a list of all orders and their current status is provided.